Technical Service Advisory for users of the COOLPIX L25 digital camera

It has recently become clear that in some very rare cases, if the camera is subjected to a strong shock such as being dropped or struck, heat may be generated from inside the camera and the top cover of the COOLPIX L25 may become deformed and a small gap may be visible near the shutter-release button. This may occur regardless of whether the camera is turned on or off. There is no danger of fire.

Area where the camera may be deformed and/or a small gap may appear after a strong shock is shown below.


What to do if your camera is subjected to a strong shock
If your camera has received a strong shock, remove the batteries immediately to prevent further problems. It is possible batteries may become hot, handle them with caution.

Free inspection / modification service
In order to ensure users' peace of mind, we will be offering a free inspection and modification service to prevent the possibility of this problem from occurring. Please contact Nikon customer support for further advice or return your product to a Nikon Service Centre with free shipping using the Repair-Service menu below.

How to identify products that have already been inspected / modified
Products that have already been inspected and/or modified have a white identifying mark on the tripod socket on the bottom of the camera. The free inspection / modification service is not necessary or offered for products with the white mark.

Identifying mark for products already checked / modified is shown below.



We sincerely apologize for any inconvenience this matter may cause you.