Technical Service Advisory for users of the CL-L2 semi-soft lens case

It has recently come to our attention that substandard components have been incorporated in some of the CL-L2 Semi-soft cases, possibly resulting in cracks appearing in the bottom of the case. In the worst possible instance, the crack may open allowing the lens stored in the case to fall through the bottom of the case. The CL-L2 Semi-soft case is supplied with the AF-S VR Zoom-NIKKOR 200-400mm f/4G IF-ED, and available separately for use with 400mm, 500mm, and 600mm AF-S or AF-I ED lenses.

We sincerely apologize for any inconvenience this issue may have caused, and would like to replace products affected by this issue free of charge. Nikon will continue to take all possible measures to prevent issues like this from occurring again in the future.

Applicable product
CL-L2 Semi-soft case, dimensions (height × bottom diameter): approximately 53 cm × 23 cm   

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This issue does not apply to CL-L2 Semi-soft cases with the letter T (of which there are 2 variations) imprinted on the bottom of the case as shown below. These products meet Nikon quality and durability standards, and therefore need not be replaced.
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Requesting a replacement CL-L2
If you own a CL-L2 Semi-soft case affected by this issue (no T imprinted on the bottom of the case), please send it to your nearest Nikon Service Centre.  Once your request has been processed, a replacement CL-L2 Semi-soft case will be delivered to you free of charge.

Inquiries regarding this issue
If you have any questions regarding this issue please contact your nearest Nikon Service Centre
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Nikon will continue to take all possible measures to prevent issues like this from occurring again in the future. We hope that you will continue to choose Nikon for your photography needs.