Technical Service Advisory for users of the COOLPIX L16 and L18 digital cameras

A problem has been identified where a limited number of COOLPIX L16 or L18 digital compact cameras may overheat in the unlikely event of the batteries being inserted with the positive and negative terminals reversed, and also if the camera receives a shock or impact at the same time. Under these circumstances, the failure may happen regardless of whether the power switch is in the ON or OFF position. In the worst possible case, overheating may cause the camera's top cover to become deformed and the camera will not work anymore.

This failure does not occur if the batteries are inserted with the positive and negative terminals in the correct orientation. Please take the necessary precautions to ensure that the batteries are inserted in the correct direction by following the guidelines in your instruction manual 'First Steps – Battery insertion' section.

We sincerely apologize for any inconvenience this issue may cause, and would like to inspect and, if necessary, repair the applicable products free of charge even if your warranty period may have expired. The products in question are identified below.

Applicable models
The camera’s serial number is the 8-digit number on the bottom of the camera body as examples below.





If the serial number of your camera is within the ranges indicated in the table below then please return it for inspection. If your camera is not within the ranges indicated then no further action is necessary.

This announcement does not apply to models marked with a black spot in the bottom of the tripod socket as shown in the images above.

COOLPIX L16 and L18

L16

L18

24000201 - 24042994

20000201 - 20037810

25000201 - 25001064

31000201 - 31022898

35000201 - 35170814

32000201 - 32303680

44000417 - 44244431

33000201 - 33220657

45000201 - 45190849

40000201 - 40155370

54000201 - 54014249

41000201 - 41131166

56000201 - 56007550

51000201 - 51013822

74000201 - 74085375

52000201 - 52010168

75000201 - 75011718

53000201 - 53009490

76500201 - 76536731

55000201 - 55002588

77500201 - 77518020

70000201 - 70031534

 

71000201 - 71007129

 

76000201 - 76019657

 

77000201 - 77009285