Grey Market products

What are Grey Market products?
Nikon products that are not imported by Nikon Europe B.V. and sold through it's sales channels are considered Grey Market products. These usually are genuine Nikon products that were intended for other Nikon markets; therefore, they may not meet Nikon’s specifications for European products and they may not perform as expected.

Terms to look for
The majority of Grey Market products are sold online at discounted prices. Look for the following terms, which often indicate that a product is Grey Market.
  • Import Model
  • Warranty via Seller
  • Grey Market
  • Nikon Import
  • Off Market
  • Direct Import
  • Seller Warranty
Why are Grey Market products risky?
Since Grey Market products are not imported and distributed by Nikon Europe B.V., you don’t know exactly what you’re getting.
  • No Nikon Warranty
    Grey Market products may contain a limited warranty from the seller, but they are not covered by a Nikon Europe warranty.
  • Not eligible for warranty repair service
    Not eligible for Nikon Europe Warranty repair service, you will be charged.
  • Non-genuine accessories
    May include counterfeit or third-party accessories that could damage Nikon equipment.
  • Missing user manuals
    User manuals are often missing, incomplete or photocopied, and they may even be in a foreign language.
  • May not be as expected
    Since Grey Market products were not designed for sale within Europe, they may not meet your expectations.
  • Wrong power cord
    May include an incorrect power cord or adapter not designated for use in your country.
  • Not eligible for special promotions
    Grey Market products will not be eligible for special promotions such as cashbacks.
Did you know?
A counterfeit accessory like a battery or charger can potentially malfunction and damage your equipment.
More about counterfeit accessories

What if I already own a Grey Market Nikon product?
Nikon Authorised Dealers won’t provide technical support or offer warranty service on Grey Market products. If you suspect you may have purchased a Grey Market Nikon product, please contact the seller or importer for warranty and service information as well as software updates and downloads. Refer to the seller or the warranty cards included with your product for service contact information.

How can I be sure I'm buying an official Nikon Europe product?
Products sold through Nikon Europe's sales network will always have either a Nikon Europe Service Warranty or a Nikon Worldwide Service Warranty. For information regarding these service warranties and what they look like, click here. Look for, or ask for these warranties whenever you buy a Nikon product.

Before you invest your money, ask yourself, would you buy a product that doesn’t include a manufacturer’s warranty?

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